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DORA · apply · about 10 minutes

The cloud contract that predates the regulation

A mid-sized insurer runs its policy administration — unambiguously a critical function — on a SaaS platform. The contract was signed in 2021: no audit rights, no named data-processing locations, a 90-day termination-for-convenience clause and nothing else. The provider's account manager says their standard terms are non-negotiable and points out that forty other insurers are on the same platform. The insurer's COO asks you for a one-page position before the board meeting.

Write the page. Say what is non-compliant, what the realistic routes are, and what you would tell the board it is actually exposed to.

Write your answer somewhere else — on paper, in a mail draft, out loud to someone. Then come back and mark it against the rubric. The rubric is disputable: if you think a line is wrong for your situation, you are probably right, and noticing that is worth more than the tick.

Mark it against the rubric
  1. Clauses the contract has to contain
  2. You have to be able to leave
  3. The register of information
  4. The EU supervises your cloud provider directly
  5. Ultimate responsibility has a name
  6. Proportionate, not optional

Read against Regulation (EU) 2022/2554 (DORA), Directive (EU) 2022/2555 (NIS2), Commission Delegated Regulation (EU) 2025/301 — RTS on major ICT-related incident reporting on . Regulations and frameworks change; the date is there so you can tell whether this has kept up.